Welcome
to Call Federation
We are the beating heart of innovative call center services.
Located in vibrant Bratislava, Slovakia, we offer an expansive portfolio of
services, revolutionizing the way businesses handle communication.
At the core of our operations is our unique flat-fee pricing
model - designed to provide high-quality services at a competitive rate.
Our Service
Inbound & Outbound Campaigns
At Call Federation, we strive to foster genuine connections through our inbound and outbound campaigns.
Our team of skilled professionals is adept at handling customer inquiries and driving sales with targeted telemarketing strategies.
We understand the power of effective communication and aim to make every interaction count, improving your customer relationships and reinforcing your brand image
Customer Care
Maintaining excellent customer care standards is at the core of our service offering.
Our competent team quickly addresses client needs and handles complaints professionally.
Our commitment to customer satisfaction enhances the overall customer experience, fostering long-term relationships.
We consider your customers as our own, ensuring their concerns are treated with the utmost respect and understanding.
Back Office Support
Our back office support services allow you to delegate administrative tasks and focus on your core business functions.
We handle data entry, documentation, and other time-consuming tasks efficiently.
By entrusting your administrative responsibilities to us, you can enhance your operational efficiency, streamline workflow, and focus on the strategic aspects of your business that truly matter.
Technical Support (L1 & L2)
Technical issues can disrupt your operations and cause inconvenience to your customers.
Our Level 1 and Level 2 technical support services ensure such disruptions are minimized. Our dedicated technical support team effectively tackles these glitches, reducing downtime and maintaining your business continuity.
Rely on us to provide swift, reliable technical support to your customers, anytime they need it.
Telesales and Telemarketing
Our comprehensive telesales and telemarketing services can significantly accelerate your sales growth.
We implement effective strategies for lead generation, appointment setting, and market research.
Our team of seasoned professionals uses persuasive communication techniques and data-driven strategies to expand your customer base and boost your revenue.
Debt Collection Services
Our professional debt collection services help businesses recover outstanding debts efficiently and tactfully.
We understand the delicate nature of debt recovery and strive to maintain good customer relations throughout the process.
Our team manages the recovery process with diligence and respect, ensuring your business's cash flow remains healthy.
Dispatch Services for
Your Business
Our specialized dispatch services aim to enhance the efficiency of your business operations.
We manage your logistics and coordinate operations, allowing you to focus on your core business.
Our goal is to simplify complex logistical challenges and ensure your resources are utilized optimally, contributing to your business growth.
About Us
Call Federation is a dynamic call center services provider making waves in Bratislava, Slovakia.
Our unique service portfolio, competitive pricing model, and best-in-market SLA set us apart in the industry.
Our Impact
Through our innovative services, Call Federation has facilitated the growth of numerous businesses. Our unique flat-fee pricing model has made premium call center services accessible to all businesses, big or small.
News
Stay tuned for exciting updates, industry trends, and the latest achievements from
Call Federation. We're always pushing boundaries and we'd love for you to be a part of our journey.
Contact Us
We'd love to hear from you! Contact us at hello@callfedaration.com for any inquiries or to learn more about our services. At Call Federation, your business growth is our mission.
